Support

Having a problem with 2eatfree, on the website or in the app? Here are answers to the most common questions and how to reach us.

Location is not working

2eatfree uses your location only to show the places near you, and only if you allow it.

• iPhone: Settings → Privacy & Security → Location Services → turn it on, then choose 2eatfree (or Safari, if you use the website) → “While Using the App”.
• Android: Settings → Apps → 2eatfree → Permissions → Location → “Allow only while using the app”. Also check that the phone's Location is on.
• If you denied the permission by mistake, close and reopen the app after turning it back on. You can always type a city instead.

“On the go” alerts

Alerts arrive only if you turn on “On the go” mode and allow notifications. Turn them off any time with the bell at the top.

Gluten-free: is the information reliable?

Gluten-free, vegan and vegetarian options are those declared by the venues. If you have coeliac disease or an allergy, always ask the staff before ordering.

Wrong information or a missing venue

From a venue's page you can report wrong details or a missing venue: we check and update it. If your venue does not want to appear use Remove my venue: we remove it within 30 days.

Contact us

2eatfree is a service of Ariall S.r.l.. Write to info@ariall.eu: we reply on working days, usually within 2 days. For your personal data read the privacy notice.